Si vous êtes un professionnel de la santé et que vous travaillez, à titre de travailleur autonome (par exemple en location de salle), dans une clinique, un centre multidisciplinaire, ou spa; vous pouvez desormais utiliser la fonctionnalité reçus électroniques.
Waiting room management
The pandemic has brought about several new procedures, particularly in relation to the management of the waiting room.
Calendarspots.com offers you a new option to better coordinate the arrival of clients for their appointments.
The Check-In field allows you choose from several statuses from the Registration menu in the appointment box.
This can help you keep track of your appointments, and make sure your staff and customers have enough time between arrival/departure to clean a work area.
The option “change service” has been moved
To accommodate the addition of the Waiting Room Management option, we have moved the “change department” link. This can now be found under the History tab.
Gestion de salle d’attente
La pandémie a amené plusieurs nouvelles procédures, particulièrement par rapport à la gestion de la salle d’attente.
L’option “changer service” a été déplacé
Pour accomoder l’ajout de l’option Gestion de la salle d’attente, nous avons déplacé le lien “changer service”.
Automated receipts for self-employed workers
You can now use the electronic receipts feature if you are an independent worker at a clinic, spa, etc.
By default, receipts show the name and logo of the clinic/center of an appointment along with client information.
Through the electronic receipts feature, self-employed works can have the name and logo of a clinic/center from appearing in their receipts if the clinic/center is responsible for their own accounting.
How do I do it?
Select Settings-Team and click Edit next to the speaker’s name. Then scroll down to the receipts section.
At the bottom of this section, check the option “use your personal name for receipts”
Scroll down to the bottom of the page and click Save.
When this option is checked, receipts are issued in the name of the provider rather than that of the clinic or center.
Note: This option must be programmed by a user with “administrator” access
Special message to customers during the health crisis
Since the Legault government announced the gradual resumption of commercial activities, companies have been planning a return to work. Many procedures will need to be put in place to protect customers. Calendarspots.com is doing its part with a new feature to support you in this task.
It’s now easier to communicate special procedures to customers with the “global message” option.
Where does the global message appear?
This important message will appear in appointment confirmation emails and reminders. Soon, the message will also be added to the portal after an appointment has been made and will be available for consultation via text message reminders.
The message will apply to all reserved services or workshops.
What does the overall message look like?
To attract attention, your personalized text will appear in a blue box followed by an icon with an exclamation mark.
This message will be placed above the confirmation and cancellation buttons (if reminder email).
As space is limited, you can insert a hyperlink to an external site with more details.
This feature is very flexible and can be used to :
- advise your client to cancel their appointment if they have symptoms of COVID-19, have tested positive for COVID-19, or have been in contact with a carrier or possibly a carrier.
- inform about the procedures to be followed upon arrival of the appointment.
How to program the global message?
You have to go under Settings-Messages and scroll to the bottom of the page to program your special text. Remember to save your changes after typing out your global message.
Message spécial aux clients pendant la crise sanitaire
Depuis que le gouvernement Legault a annoncé le reprise progressive des activités commerciales, les entreprises planifient le retour au travail. De nombreuses procédures devront être mises en place afin de protéger les clients. Datedechoix.com fait sa part avec une nouvelle fonctionnalité pour vous accompagner dans cette tâche.
Désactiver les courriels pendant la période COVID-19
Le premier ministre François Legault a décrété l’arrêt de toutes les activités non essentielles au Québec pour une période de 3 semaines afin de limiter la propagation du coronavirus COVID-19.
Disable emails during the COVID-19 period
Premier François Legault has ordered the cessation of all non-essential activities in Quebec for a period of 3 weeks in order to limit the spread of the COVID-19 coronavirus.
Here are some ideas to help you manage calendar appointments if your services cannot be delivered virtually.
Rather than canceling all appointments, we encourage you to turn off automated reminders. This will avoid confusion with your clients and will be done faster than deleting each appointment one by one.
Go to Settings-Advanced-Messaging.
Under the Reminder section, deactivate all reminders (email and sms / text). Don’t forget to scroll to the bottom of the page and click Save.
In addition, when normal activities are summed up, you will be able to extract a report of the appointments that were scheduled during that period for follow-up.
Go to the Reports tab and generate an “Staff” report.
